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Non-emergency calls flood 911, CKPS reminds of proper channels

(5 months ago)
Kate Otterbein
Windsor

AI Summary

TL;DR: Key points with love ❤️

The Chatham-Kent Police Service (CKPS) is reminding the public to only use 911 for emergencies, as the emergency line has been flooded with non-emergency calls, particularly regarding a homeless encampment on Grand Avenue East. CKPS clarifies that the encampment is permitted under existing guidelines of Chatham-Kent’s Encampment Protocol and directs the public to use 311 or the non-emergency line (519-436-6600) for such concerns.

  1. 1 July 16, 2025: Chatham-Kent Police Service issues reminder about 911 misuse
  • 911 lines being flooded with non-emergency calls, potentially delaying response to actual emergencies
  • Public reminded of proper contact channels (311, non-emergency line) for non-urgent concerns
What: Chatham-Kent Police Service is reminding the public to use 911 only for emergencies due to a high volume of non-emergency calls, specifically about a homeless encampment.
When: News published July 16, 2025.
Where: Chatham-Kent, Ontario, specifically regarding an encampment on Grand Avenue East on the Public Utilities Commission property.
Why: To ensure 911 lines are clear for actual emergencies and to educate the public on proper channels for non-emergency concerns, as the encampment is allowed under local protocol.
How: CKPS issued a public reminder through news channels, specifying alternative contact numbers (311 or 519-436-6600) for non-emergency issues.

The Chatham-Kent Police Service (CKPS) is reminding the public to only use 911 for emergencies, as the emergency line has been flooded with non-emergency calls, particularly regarding a homeless encampment on Grand Avenue East. CKPS clarifies that the encampment is permitted under existing guidelines of Chatham-Kent’s Encampment Protocol and directs the public to use 311 or the non-emergency line (519-436-6600) for such concerns.