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An AI bot might be asking the questions at your next job interview

(6 months ago)
Charlotte Lepage
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Companies are increasingly using AI bots for job interviews to streamline recruitment, but candidates express mixed feelings. While some, like Wafa Shafiq, find them impressive for their conversational abilities and flexibility, others, like Maureen Green, feel a lack of human connection and transparency regarding evaluation. Recruiters view AI as a tool to accelerate hiring, especially for international roles, but acknowledge the need for caution to avoid overlooking qualified candidates.

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  1. 1 A year ago: Ribbon's CEO, Arsham Ghahramani, started building AI-interviewer software.
  2. 2 In nine months: Ribbon amassed 400 customers.
  3. 3 Currently: Companies are increasingly using AI bots for job interviews.
  4. 4 Recent: Wafa Shafiq interviewed with an AI bot for a marketing position.
  5. 5 Recent: Maureen Green interviewed with an AI bot for a position at a Canadian health-care company.
  • Faster recruitment processes for companies
  • Mixed experiences and concerns among job candidates regarding human connection and evaluation transparency
  • Potential for future regulation or improved technology
What: Artificial intelligence bots are being increasingly used by companies to conduct job interviews, aiming to streamline the recruitment process.
When: Currently (AI bots being used); A year ago (Ribbon's CEO thought crazy); In nine months (Ribbon amassed 400 customers).
Where: Mississauga, Ont. (Wafa Shafiq); Vancouver, British Columbia (Maureen Green); Toronto (Thrive Career Wellness); Canada (Canadian companies, employment agency).
Why: Companies aim to streamline and accelerate their recruitment processes, especially for high-volume or international hiring, and to cut down on the number of applicants.
How: Companies deploy AI software (like Aprioria's Alex or Ribbon's bot) to conduct initial job interviews. These bots ask questions, acknowledge responses, and can provide summaries and scores to human recruiters, who then make final hiring decisions.

Companies are increasingly using AI bots for job interviews to streamline recruitment, but candidates express mixed feelings. While some, like Wafa Shafiq, find them impressive for their conversational abilities and flexibility, others, like Maureen Green, feel a lack of human connection and transparency regarding evaluation. Recruiters view AI as a tool to accelerate hiring, especially for international roles, but acknowledge the need for caution to avoid overlooking qualified candidates.