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Airline passenger shocked when agent rejects checked bag for 'bizarre' reason

(2 weeks ago)
Ashley DiMella
TravelLifestyleAirlinesAirportsOddnewsTraveltips

AI Summary

TL;DR: Key points with love ❤️

An airline passenger expressed frustration and surprise when a Delta agent rejected their checked duffel bag for being 'underweight,' a reason not typically listed in airline baggage policies which usually only specify maximum weight limits. The agent suggested taking it as a third carry-on, but the passenger opted to add heavy items to meet an unstated minimum. The incident sparked online discussion, with Reddit users speculating the rejection might be due to the bag being too lightweight and flexible for automated sorting machines.

  • Passenger frustration and inconvenience
  • Need to adjust bag weight to meet unstated requirements
  • Online discussion and speculation about unusual airline policies and baggage handling procedures
  • Potential issues with automated baggage handling systems for very light bags
What: An airline passenger's checked duffel bag was rejected by a Delta agent for being 'underweight,' a reason not typically listed in airline baggage policies, leading to confusion and online discussion.
When: Recent (implied by 'last 48 hours' and 'lately' for gate agents).
Where: Airport (unspecified location), on a Delta flight.
Why: The agent's specific reasoning was unclear, but online speculation suggests it might be due to the bag being too lightweight and flexible to be processed efficiently by automated baggage sorting machines, potentially causing it to be blown off belts or carts.
How: The agent rejected the bag at the counter, suggested it as a carry-on, and the passenger subsequently added weight to it to meet an unstated requirement before successfully checking it.

An airline passenger expressed frustration and surprise when a Delta agent rejected their checked duffel bag for being 'underweight,' a reason not typically listed in airline baggage policies which usually only specify maximum weight limits. The agent suggested taking it as a third carry-on, but the passenger opted to add heavy items to meet an unstated minimum. The incident sparked online discussion, with Reddit users speculating the rejection might be due to the bag being too lightweight and flexible for automated sorting machines.